Cocon AI: Revolutionizing Your Email Management

We invite businesses to participate in our exclusive one-year pilot program, offering free access to our AI-driven email response system. Our cutting-edge technology ensures prompt, personalized, and accurate replies, allowing your team to focus on more critical tasks.

Join Free Pilot Program

How It Works

Step 1: AI-Powered Categorization

Our AI scans incoming emails and categorizes them. If the email is identified as a tracking request, the process continues. If not, no further action is taken.

Step 2: AI Requests Data from Shopify API:

The AI system fetches the order details from Shopify using the API. This includes the order status, fulfillment details, and any tracking numbers associated with the order.

Step 3: AI Requests Tracking Information:

With the tracking number, the AI system queries a tracking API (e.g., AfterShip) to retrieve the current status of the shipment.

Step 4: AI Prepares Email:

The AI compiles all the retrieved information into a response email. The draft email includes the order number, tracking details, and a tracking link.

Step 5: User Confirms:

The draft email is presented to a human user for confirmation. This step ensures that the response is accurate and provides an opportunity for any necessary adjustments. Once confirmed, the email is sent to the customer.

This workflow ensures efficient handling of tracking requests with minimal human intervention, leveraging AI to automate repetitive tasks and improve response times. The use of AI for categorization, data retrieval, and email composition streamlines the process and enhances the customer experience.

Why Choose Cocon AI?

Our cutting-edge technology handles repetitive “track my order” emails, ensuring prompt, personalized, and accurate replies. This lets your team focus on more critical tasks and improves overall customer satisfaction. By integrating Cocon AI’s email responder, you can streamline your workflow, reduce response times, and gain a competitive edge in the market. Don’t miss this unique opportunity to transform your customer communications at no cost—sign up for our pilot program today!